We give our manufacturer's more
time. . Because we limit
the number of lines we sell, we can and do, devote significantly
more time to the lines we represent. The lines that we represent
all tell us that they hear from us more, and get more inquiries
from our efforts than other rep. firms they work with. We are
consistently in the top performing agencies in the country.
We feel that there is no way
that a representative can represent twenty different lines.
Every line, large and small, requires time. We spend our time
actively visiting with Engineers, Contractors, and our Wholesale
partners. By focusing our efforts
on a select group of companies, we have the time to call on
customers that are beyond the normal reach of most rep. agencies.
This includes spending time developing business with School
boards, City Utilities, power companies and more. These other
channels have helped us to deliver a wealth of new and ongoing
business to our wholesale partners.
We know that our approach is working. Since
we adopted this approach to selling in 2009, we have seen steady
and constant growth in all of the lines we sell. For 2010 and
2011 we have seen sales growth averaging about 20%. While some
are reporting that business is flat, we are finding that we
are busy and sales are steadily trending upward.
We continue to seek out new markets and constantly
work to expand market penetration for the lines we sell. By
demonstrating an outstanding level of customer service, we make
sure that our existing customers look to us first to supply
their ongoing needs. We have become our customers go to choice.
They know that doing business with us is convenient, easy, and
worry free. They also know that we are always working for them.